Policy draft
Disputes and corrections
LAWYER REVIEW NEEDED · Draft — needs lawyer review
Draft status
Draft — needs lawyer review.
How to dispute a complaint
Use the For companies form, identify the published complaint or report, explain the specific factual concern and provide relevant official sources. Do not submit another person’s private information.
Owner review
The owner checks the original submission, public redaction, evidence and response. A complaint may be corrected, redacted further, kept private or rejected if it violates policy. The dispute and decision are recorded in the moderation/audit workflow.
Free right of reply
A company email must be verified and the owner must confirm the respondent’s domain and authority before publishing a vendor reply. Replying does not change a score directly.
Independence
No company can pay to change a score, hide a complaint, or rank higher. Safety-routed and private complaints are never made public to resolve a dispute.
Timelines and legal process
Email legal@ratethebots.com with questions about the process.
Contact / For companies · My account
Contact: legal@ratethebots.com